Terms & Conditions Policy | Cool Canna

Terms & Conditions

Last updated: 31 December 2025

Welcome to the Cool Canna Collective, a private, voluntary membership association for adults who value quality, discretion, education, and responsible cannabis use.

By registering as a member, accessing this website, or engaging with any content or products, you confirm that you have read, understood, and agree to be bound by the Terms & Conditions set out below.

Important Notice

The Cool Canna Collective is not a public retail store. Access to certain products is limited to registered adult members and intended solely for private, personal use within a lawful and responsible framework.

1. Eligibility

  • Membership is limited to individuals aged 18 years or older residing in South Africa.
  • All information provided during registration must be accurate, current, and truthful.
  • Membership is voluntary and may be refused, suspended, or revoked at our discretion.
  • Membership is personal and may not be transferred, shared, or resold.

2. Nature of Membership

  • The Collective operates as a private membership association, not a public cannabis retailer.
  • Access to certain full-spectrum products is restricted to verified adult members only.
  • Membership does not guarantee access to any specific product or availability.
  • We do not operate a physical retail store or social consumption venue.

3. Products & Private Use

  • All products are intended for private, personal consumption by registered members only.
  • Resale, redistribution, gifting, or supply to non-members is strictly prohibited.
  • Public consumption is not permitted.
  • Products are clearly labelled with ingredients, dosing guidance, warnings, and age restrictions.

4. Orders & Delivery

  • Orders may be placed by registered members only.
  • Delivery is fulfilled via trusted courier partners or local delivery services.
  • A valid government-issued ID may be required upon delivery.
  • Delivery timelines may vary based on location, availability, and courier constraints.

5. Payments

  • Payments are currently accepted via Electronic Funds Transfer (EFT).
  • Orders are processed only once payment has cleared.
  • All prices are listed in South African Rand (ZAR) and may change without notice.

6. Responsible Use & Harm Reduction

  • Members are expected to consume responsibly and within personal limits.
  • Do not drive, operate machinery, or perform safety-sensitive activities while under the influence.
  • Store all products securely and out of reach of children and pets.
  • Members are encouraged to follow a “start low, go slow” approach.

This Code of Conduct forms part of these Terms & Conditions.

7. Code of Conduct

All members are expected to engage responsibly, privately, and respectfully. Breaches of the Code of Conduct may result in suspension or termination of membership.

8. Legal Context

Cannabis law in South Africa continues to evolve. The Cool Canna Collective operates in good faith within the current constitutional framework, respecting the right to privacy while prioritising safety, dignity, and harm reduction.

Final note:
By registering as a member, you acknowledge the private nature of the Cool Canna Collective and agree to participate responsibly, respectfully, and within these Terms & Conditions.

Questions or concerns? Contact info@coolcanna.co.za.