Same-day local Delivery Policy | Cool Canna

Same-Day Local Delivery

Last updated: 31 December 2025

Your favourite products, delivered with care.
Cool Canna offers optional same-day local delivery for qualifying orders within the Helderberg area, using trusted on-demand courier services. This service is designed for convenience while maintaining discretion, safety, and responsible access.

Local Delivery Overview

Same-day local delivery may be available for eligible orders within our defined delivery zone, subject to order cut-off times, courier availability, and address validation at checkout.

1. Service Details

  • Service days: Monday to Friday (excluding public holidays)
  • Delivery fee: R80 flat rate
  • Minimum order value: R350
  • Dispatch: Orders placed before the weekday cut-off time may be dispatched the same day, subject to courier availability
  • Delivery area: Within approximately a 20km radius of Somerset West, including Somerset West, Strand, Gordon’s Bay, and the greater Helderberg region

Local delivery availability is subject to courier capacity, stock availability, operational constraints, and address validation at checkout.

2. How Same-Day Local Delivery Works

  1. Add to Cart: Browse available products and add your selections to your cart.
  2. Proceed to Checkout: If your address qualifies and the service is available, the Same-Day Local Delivery option will appear automatically.
  3. Select Local Delivery: Choose the R80 same-day local delivery option at checkout.
  4. Dispatch & Updates: Once dispatched, courier updates may be provided where available.
  5. Delivery: Deliveries take place during standard business hours. Timing may vary due to traffic, weather, or courier conditions.

3. Important Conditions

  • Same-day delivery is not guaranteed and is subject to operational conditions
  • Orders placed after the daily cut-off are processed the next business day
  • A valid delivery address and contact number are required
  • Delivery fees and availability are confirmed at checkout

4. Age & Verification Requirements

  • Customers must be 18 years or older
  • Valid identification may be requested upon delivery
  • An active Cool Canna membership is required (free registration)

Discreet. Considered. Responsible.
Our local delivery service supports privacy, safety, and informed adult access — not urgency or excess.

Browse Products

For delivery-related queries, contact info@coolcanna.co.za.

Cool Canna
Handcrafted with care. Delivered with discretion.