Membership Terms & Conditions | Cool Canna
Last Updated: December 31, 2025
Welcome to the Cool Canna Collective — our private members-only community for adults who value quality, discretion, and connection. By joining, you agree to these terms.
Eligibility
- Membership is open to individuals 18+ residing in South Africa.
- All information provided must be accurate and truthful.
- Membership is for personal use only — not for resale or redistribution.
Membership Access
- Membership is free with no hidden fees or subscription charges.
- Members receive access to exclusive THC products, early drops, and private offers.
- Products are available only to verified members through our online platform.
- Keep your login credentials secure and confidential.
Orders & Deliveries
- Orders accepted from registered members only.
- Delivery via secure courier or Uber Direct, depending on location.
- Valid ID required at delivery.
- Delivery times vary based on location and product availability.
Payments
- Accepted methods: secure card checkout or EFT.
- Orders processed upon payment confirmation.
- Prices in South African Rand (ZAR), including VAT where applicable.
Returns & Refunds
- Due to the handcrafted, consumable nature of our products, returns are limited.
- Refunds processed only for defective, damaged, or incorrect items.
- Review our full Returns & Refunds Policy before ordering.
Privacy & Confidentiality
- All member data is stored securely and never shared or sold.
- Packaging and deliveries are discreet and unbranded.
- Your purchases remain confidential.
- See our full Privacy Policy for details.
Responsible Use
- Products are for personal, private consumption only.
- Do not drive or operate machinery while under the influence.
- Store edibles safely away from children and pets.
- Start low and go slow — consume mindfully. See our Edibles Dosing Guide.
Account & Conduct
- You're responsible for all activity under your account.
- Cool Canna reserves the right to suspend or revoke membership for misuse, fraud, or abusive behavior.
- Engage respectfully with our team and community.
Need Help? Contact us anytime at info@coolcanna.co.za or through our Contact Page.
Final Note By registering, you confirm you have read, understood, and agree to these Terms & Conditions. Welcome to the Cool Canna Collective — where quality, privacy, and good vibes come first.
